Far from a collection of rules and regulations, this is a very practical easy-to-read guide with answers to many of business and social questions.

It explores contemporary manners and universally accepted rules of behavior, helping you through business and social situations throughout the world.

Find out how to make the best entrance, how to handle the business lunch, about small talk and introductions, and what fork to use and when.

Find out how well-mannered you are when you check out our chapter quizzes.